Last updated 6 October 2026
Terms of Service
The agreement between Leyscale Digital and the centers that use Leyscale Connect.
Agreement
By creating an account you agree to these terms on behalf of your center. If you do not agree, do not use the service.
The service
Leyscale Connect answers enquiries, books demo classes, sends reminders, follow-ups, fee reminders and broadcasts on WhatsApp, and gives your team an inbox and dashboard. We may improve or change features over time. During the free trial and the pilot programme there is no charge from Leyscale; we will tell you the price and get your agreement before any paid plan starts.
Your account
Keep your sign-in details safe and make sure the information you enter is accurate. You are responsible for what your staff do with the accounts you invite.
Using WhatsApp responsibly
Follow the WhatsApp Business Messaging Policy, the WhatsApp Commerce Policy and Meta's terms
Only message people who have agreed to hear from you, and honour every opt-out
Do not send spam, misleading claims, or content about products WhatsApp does not allow
Your WhatsApp Business account and number are yours. Meta may limit or block a number whose messages people report or block; Leyscale cannot reverse Meta's decisions
Charges from Meta
Meta charges for some messages, such as reminders and promotional messages, and bills the payment method on your WhatsApp account directly. The cost estimates shown in the app are a guide; Meta's rate card applies.
Your data
Your center owns its contacts and messages. You give us permission to store and process them only to provide the service, as described in our Privacy Policy. You can export or delete your records, or ask us to.
Acceptable use
Do not try to break, overload or reverse engineer the service, access another center's data, or use the service for anything unlawful.
Availability
We work to keep the service running at all times but cannot guarantee it will be uninterrupted. WhatsApp itself sometimes delays or fails to deliver messages; we retry where we can.
Suspension and closing your account
You can close your account at any time by writing to hello@leyscaledigital.com. We may suspend an account that breaks these terms or WhatsApp's policies, after telling you why where we can. After closure your data is deleted within 30 days.
Liability
The service is provided as it is. To the extent the law allows, Leyscale is not liable for indirect or consequential losses, such as lost admissions or revenue, and our total liability is limited to the amount you paid Leyscale in the 3 months before the claim.
Law and changes
These terms are governed by the laws of India. If we change them we will update the date above and tell account owners by email about significant changes. Questions: hello@leyscaledigital.com.